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Thanks to our friends from Open Network Architecture for their support! Support There are two steps to take when you need support for GIPTables Firewall. First of all, you should read the documentation. Almost half of the questions regarding the firewall have an answer in the documentation pages. Second, you should subscribe & send an email to the GIPTables-Users mailing list giptables-users@lists.openna.com. More information about the GIPTables Firewall mailing lists is avalable here. When posting to the mailing list, try to be clear, concise, and give enough information to enable people to help. Stating something like "It doesn't work. Help!" is unlikely to elicit any useful answers. Describe your problem as completely as possible, including what you think is wrong, what behavior you expect, and any relevant error log messages or debug output. Here is what you should attach to you email when you will send a help request to the list: The giptables configuration file that you are using /etc/giptables.conf. If you followed the configuration manual, this file should be a link to the actual configuration file. The lines from your /var/log/messages that contains "giptables" string. You can do this by running the following command: # grep giptables /var/log/messages > giptables.log.output Attach giptables.log.output file to your email. The iptables rules that GIPTables Firewall has generated for you. You can do this by turning on the debug mode (DEBUG="on") in your /etc/giptables.conf file, then redirect the output of the firewall script to a file with the following command: # /etc/init.d/giptables start > giptables.rules.output Attach giptables.rules.output file to your email. Another thing that you should know: the FIREWALL's job is to restrict access. If it is not properly configured, it might restrict ALL your access. So, again, READ the documentation, check your configuration file, be pacient. Mailing lists There are two lists available for GIPTables Firewall: GIPTables-Announce Mailing List giptables-announce@lists.openna.com This list is for announcement of new versions of the GIPTables Firewall software, errata, bug fixes, etc. This is a low volume list that we think all users of the firewall should be on. Anyone interested in GIPTables Firewall news should subscribe to the list by sending an email with a subject of "subscribe" to giptables-announce-request@lists.openna.com. GIPTables-Users Mailing List giptables-users@lists.openna.com This is the main list for general discussion about GIPTables Firewall software. Users of GIPTables Firewall that need help or that can provide help for others should subscribe to this list. To subscribe to this list, peoples must send an email with a subject of "subscribe" to giptables-users-request@lists.openna.com. To post to this list, people must send their email to giptables-users@lists.openna.com. Please read this section before sending any help request to this mailing list. Mailing Lists Archives Non-subscribers who want specific information on a topic can search through archived postings without actually subscribing to the list. Each GIPTables Firewall list is archived. The archives can be browsed and searched via the web. GIPTables Announcement List archives GIPTables User List archives Old 2002 GIPTables Announcement List archives Old 2002 GIPTables User List archives Useful links Open Network Architecture OpenNA Linux Securing & Optimizing Linux netfilter/iptables GNU General Public License The Linux Kernel Archives Linux Online Copyright © 2002 Adrian Pascalau. All Rights Reserved. All other logos and trademarks in this site are property of their respective owner.